TaskForce

Interim talent when & where you need it most.

A.C. Martins provides high-caliber interim hospitality leaders whose expertise is designed to stabilize operations, improve performance and increase service excellence during openings, market repositioning, or any other pivotal moment your company is going through.

From Executive Leadership to Operations, Revenue Management, Housekeeping, Food & Beverage, Sales and Catering, we deploy seasoned hospitality professionals ready to deliver immediate results.

Our consultants integrate seamlessly into your teams, systems and brand culture while helping your property maintain operational continuity and guest satisfaction.

We support hotels, resorts and hospitality groups throughout Canada, the United States and internationally.

Why use our Task Force support

Establishments frequently face operational pressure caused by:

High employee turnover

Unexpected resignations or terminations can destabilize operations and place excessive pressure on existing managers and teams.

Specialized skill gaps

Certain projects, transitions, openings or operational mandates require highly specialized expertise that may not exist internally.

Inconsistent service quality

Overextended teams and leadership shortages often impact guest experience, operational efficiency and brand standards.

Operational bottlenecks

Departments struggling with workload, process execution or leadership alignment can rapidly affect profitability and guest satisfaction.

Our hospitality Task Force solutions

Each consultant is rigorously vetted to ensure alignment with your operational realities, systems, service culture and brand expectations.

Our professionals bring:

Key areas of impact

Our consultants help establish continuity, strengthen teams and prepare future permanent hires for long-term success.

This model helps:

Comprehensive hospitality expertise that delivers results

We provide temporary management consultancy and support for virtually every hospitality department. Our consultants are results-driven professionals focused on improving operational efficiency, guest satisfaction and profitability.

Our hospitality and sustainability experts can support organizations across a broad range of operational, strategic and technical consulting roles, including:

  • General Manager (GM) / Assistant General Manager (AGM)
  • Hotel Manager
  • Director of Operations / Operations Manager / Director of Rooms
  • Director of Finance / Controller / Accounting Manager
  • Director of Human Resources
  • Director of Engineering / Engineering Manager / Chief Engineer
  • Director of Food & Beverage (F&B) / F&B Manager
  • Director of Sales & Marketing
  • Revenue Manager
  • Director of Catering / Convention Services
  • Events Manager
  • Front Office Manager / Front Desk Manager
  • Front Desk Agent / Night Audit
  • Executive Housekeeper / Director of Housekeeping
  • Housekeeping Manager
  • Restaurant Manager
  • Outlet Manager
  • Bar Manager
  • Executive Chef / Chef de Cuisine
  • Executive Sous Chef
  • Sous Chef
  • Kitchen Manager
  • Banquet Chef
  • Line Cooks
  • Sustainability Manager
  • Sustainability Analyst

Technology expertise

Our consultants are highly proficient with the most widely deployed hospitality & restaurant technology platforms across North America, such as:

Important: our consultants are experienced with both legacy and next-generation hospitality platforms and can rapidly adapt to virtually any operational, commercial or technology ecosystem deployed within hotels, resorts, mixed-use properties and hospitality groups.

Why A.C. Martins

A highly selective talent network

We cultivate only the highest level of hospitality talent. Our recruitment and vetting process is among the most rigorous in the industry and includes multiple interview stages designed to evaluate:

  • technical expertise
  • operational leadership
  • adaptability
  • communication style
  • brand compatibility
  • cultural fit

Our leadership team remains personally involved in evaluating both consultants and client assignments to ensure ideal matches.

Proven hospitality leadership

Our consultants average 15–20 years of hospitality leadership experience and have successfully managed complex operational challenges across diverse hotel environments.

Seamless integration

Our professionals adapt quickly to your existing systems, teams and operational culture with minimal onboarding time.

Rapid deployment

Many positions can be filled within days thanks to our extensive hospitality network and pre-qualified talent pool.

Results-driven mindset

We focus on operational efficiency, NOI improvement, revenue growth and long-term guest satisfaction.

How our hospitality Task Force process works

Step one

Submit your request

Contact us directly or submit a Request for Proposal (RFP). We evaluate your needs and the length of intervention to respond with a customized proposal based on:

  • timeline and urgency
  • expected assignment duration
  • required systems knowledge
  • brand experience
  • market expertise
  • operational challenges

Step two

Candidate selection

We identify the strongest candidates from our network of pre-screened hospitality professionals based on:

  • leadership expertise
  • operational compatibility
  • PMS and technology proficiency
  • availability
  • brand experience
  • market segment experience

Step three

Client interviews

You interview the top candidates best aligned with your property's needs. Once your selection is made, we coordinate timelines, agreements and onboarding preparation.

Step four

Deployment

Following contract execution and scheduling confirmation, the consultant begins the assignment. Assignments generally begin with a four-week minimum term and may be extended based on operational needs.

Our objective is simple: stabilize operations quickly, support your teams effectively and deliver measurable operational results.

Submit a Request for Proposal (RFP)

Before deploying a TaskForce, make sure you share your needs and requirements with the A.C. Martins team.

Contact us now